Terms of Use


These Terms of Use (“Terms”) govern your access to and use of the LANEIGE official website (uslameiige.com, “Site”), including all content, products (Korean skincare, makeup), and services offered through the Site. By accessing or using the Site, you (“User”) agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using the Site.

1. Eligibility to Use the Site

To access or use the Site (including placing orders, browsing products), you must:
  • Be at least 18 years old (or the age of majority in your jurisdiction).
  • Have the legal capacity to enter into binding contracts.
  • Provide accurate, current, and complete information when interacting with the Site (e.g., account creation, order placement, contact submissions).
By using the Site, you represent and warrant that you meet these eligibility requirements.

2. Permitted & Prohibited Use of the Site

2.1 Permitted Use

You may use the Site solely for personal, non-commercial purposes, including:
  • Browsing product details, ingredient information, and skincare/makeup guides.
  • Creating a personal account (if applicable) to track orders, save favorite products, or manage purchase history.
  • Placing orders for LANEIGE skincare and makeup products.
  • Contacting customer support for assistance with orders, product questions, or returns.

2.2 Prohibited Conduct

You may not use the Site for any illegal, fraudulent, or unauthorized purpose, including (but not limited to):
  • Submitting false or misleading information (e.g., fake order details, stolen payment methods, incorrect contact information).
  • Copying, modifying, distributing, reproducing, or publicly displaying any content on the Site (e.g., product images, ingredient lists, brand logos, descriptions) without our prior written permission.
  • Interfering with the Site’s functionality (e.g., through hacking, malware, or overloading servers) or bypassing security measures (e.g., accessing restricted admin areas, altering order data).
  • Using the Site to harass, harm, or exploit others, or to violate any applicable laws, regulations, or third-party rights (e.g., trademark, copyright, privacy rights).

3. Account Responsibilities (If Applicable)

If you create a personal account on the Site, you are responsible for:
  • Maintaining the confidentiality of your account credentials (e.g., username, password).
  • Notifying us immediately of any unauthorized access to or use of your account (via service@uslameiige.com).
  • Ensuring all information linked to your account (e.g., shipping address, email, payment details) remains accurate and up-to-date.
We are not liable for any losses or damages resulting from your failure to protect your account credentials or update account information.

4. Product Information & Content

  • Accuracy: We strive to ensure all product details (e.g., ingredients, usage instructions, benefits, sizes) and pricing on the Site are accurate. However, we reserve the right to correct errors (e.g., typographical mistakes, misstated ingredients, pricing inaccuracies) at any time, even after an order is submitted (we will notify you of such errors and offer to adjust the order or cancel it).
  • Content Ownership: All content on the Site (including text, images, videos, logos, and skincare guides) is the intellectual property of LANEIGE or our licensors. Unauthorized use of this content is prohibited.
  • Product Availability: Product availability is updated regularly, but we cannot guarantee that all listed products will be in stock when you place an order. If a product becomes unavailable after your order is confirmed, we will notify you via email and offer a full refund or the option to substitute with a similar product (if available).

5. Limitation of Liability

To the maximum extent permitted by law:
  • LANEIGE shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site (e.g., inconvenience from delayed orders, dissatisfaction with product results, lost profits).
  • Our total liability to you for any direct damages (e.g., defective products, incorrect orders) shall not exceed the total amount you paid for the product(s) giving rise to the claim.
  • We are not liable for damages caused by factors beyond our control (e.g., shipping carrier delays, technical issues with third-party payment processors, supply chain disruptions).

6. Privacy

Your use of the Site is also governed by our Privacy Policy (available on the Site), which explains how we collect, use, and protect your personal information (e.g., name, shipping address, payment details, skincare preferences). By using the Site, you consent to the practices outlined in the Privacy Policy.

7. Changes to These Terms

We may update these Terms from time to time. When we do, we will post the revised Terms on the Site. Your continued use of the Site after the revised Terms are posted constitutes your acceptance of the changes. We encourage you to review these Terms periodically.

8. Contact Us

If you have questions, concerns, or disputes related to these Terms, please contact us:
  • Email: service@uslameiige.com
  • Address: 1363 Dean Forest Road, Savannah Georgia 31405, United States